Welcome to the Information Systems & Educational Technology Center (ISETC) at University of Technology and Applied Sciences (UTAS), Muscat Branch.
In fulfilling the UTAS Vision, to be the leading university in technological and applied education, contributing to the development of a sustainable and knowledge-based society; we, at the ISETC supports the university’s strategic goal of fostering institutional excellence and achieve academic excellence, by providing enhanced digital infrastructure, facilities, and services, as well as, strengthening the security of systems and data, and ensuring that the academic support services are adequately resourced and regularly maintained and monitored.
ISETC implements effective and efficient systems for Information Systems and Educational Technologies, ICT facilities, resources and technical support services, via its 4 major pillars, namely the Department of System Development & Technical Support (SDTS), Department of Network & Information Security (NIS), Department of Educational Technologies (ET) and the Library Department.
The department of System Development & Technical Support (SDTS) encompasses the services such as systems development, web development, technical support, and the management and maintenance of corresponding facilities, such as IT labs, Free Access Labs, classrooms and their respective resources, as well as academic and students technical support services, for these areas.
On the other hand, the Computer Services Section provides, updates, develops, classifies, organizes and maintains the servers, computers and computer networks, college information and electronic systems, and ICT Security. CSS also provides support services and trainings to students and staff in relation with the ICT developments.
On the other hand, the department of Network and Information Security (NIS) ensures that the ICT infrastructures, such as the Data Center, the Network Infrastructure and Information Security Systems are efficiently and effectively available and accessible, across all UTAS premises. The NIS ensures that stakeholders are receiving secure, satisfactory and uninterrupted internet and network services and access, anytime and anywhere within the university.
Meanwhile, the department of Educational Technology (ET) provides develops, classifies, organizes and maintains, educational materials to support the teaching and learning environment and experiences, at the university. The ET ensures that teachers and learners are adequately provided with necessary tools, educational resources and aids, to achieve their academic goals and to benefit the learners in achieving self-access learning.
The Library, as its primary objective is to provide a sustainable learning environment to encourage learners and the academic community, by providing adequate library materials, and e-resources, in supporting their curriculum requirements and academic goals.
Apart from this, the Library is also mandated to safeguard, organize and classify the library resources and provide appropriate induction and trainings on available library resources, to learners and the academic community.
ISETC is committed in delivering high-quality ICT infrastructure, systems, resources, and support services, by ensuring smooth operations with minimal to zero downtime, as we provide stakeholders with accessible, reliable, and efficient solutions that meet the highest standards of effectiveness and satisfaction.
Dr. Asma Al Marhubi
Head of Center