The Systems Development and Technical Support Department (SDTSD) provides top-tier technical support and automation services, aligning with the institution's mission to deliver quality education and promote research excellence. Through close collaboration with various teams, departments, and units, SDTSS ensures the successful implementation of approved plans.
As the leading section for electronic systems, automation, and technical helpdesk support, SDTSD plays a pivotal role in:
• Assessing technical and technological solutions.
• Selecting appropriate equipment and licenses.
• Establishing systems and structures that support the smooth functioning of the university’s daily operations.
Additionally, the team continually develops innovative mechanisms and alternative solutions to maintain work continuity and improve operational efficiency.
Mr. Mohammad Al Badaai
Head of Systems Development and Technical Support Department