The Mail and Documents Department is dedicated to streamlining formal workflows by enabling efficient communication between departments, facilitating the exchange of official documents, and ensuring their systematic saving and indexing for easy retrieval. The department enhances operational efficiency by reducing the costs and efforts associated with traditional manual processes, enabling users to track document circulation and stay informed.
The department's key responsibilities include developing annual work plans, preparing classification systems and retention schedules in collaboration with the National Records and Archives Authority, and providing technical support on document management rules. Additionally, the department oversees the transfer of archives, manages mail registration, and ensures the delivery of original mail to relevant divisions.
Ms. Halima Abdullah Al Kamzari
Head of Section